Career Opportunities

Service Manager: Falls Village Apartments

  • Location: Baltimore, MD

  • Area of Interest: Maintenance

  • Position Type: Full Time

  • Location:
    Baltimore, MD

  • Area of Interest:

  • Position Type:
    Full Time

As a Service Manager for Falls Village, you will help maintain the physical integrity of this community with 320 apartment-homes. The Service Team consists 2 Service Technicians and 2 Porters.

*This property also shares emergency on-call with a nearby sister community throughout the year, so the rotation is less frequent.

 Most Important Responsibilities

  • Demonstrate important leadership qualities and take initiative to help plan and execute service maintenance activities on the property, i.e. scheduling tasks and ordering supplies.
  • Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
  • Work closely with the  Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
  • Strong attention to detail and follow up to ensure quality of final work product.
  • Share your knowledge with the team to promote teambuilding.
  • Connect with the team daily to review scheduled tasks, service requests, make ready board and turn schedule.
  • Identify future budget needs including larger capital projects.
  • Take initiative to problem solve and manage expenses.

Most Important Qualifications

  • MUST BE A GO-GETTER with a proven track record of taking initiative.
  • Management and leadership experience is preferred.
  • Technical skills should include the ability to troubleshoot/repair/maintain HVAC components, appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements.
  • Vehicle/truck and tools.
  • Customer service skills a must.

Interested?  Please apply below.  EOE